Google's Pixel Care+ now offers free repairs and unlimited claims.
From $0 screen repairs to monthly payment options, here's everything you need to know about the new program.
Google has introduced a major upgrade to its device protection program for its hardware products. The new Pixel Care+ program aims to provide customers with enhanced coverage and greater assurance. This is a comprehensive update intended to offer a premium support experience for Pixel devices.
Pixel Care+ includes several benefits, such as $0 deductibles for common issues like screen repairs and battery replacements. It also provides unlimited accidental damage claims for drops and spills, as well as $0 claims for malfunctions occurring after the warranty expires.
Specifically, the screen repair covers both the front and back glass, but excludes the inner folding screen on the Pixel Fold. The battery replacement applies when battery capacity falls below 80% of its original level. This plan covers a wide array of potential issues.
Here is a price breakdown for the Pixel 10 series, with pricing for other eligible devices available separately:
Pixel Care Pixel Care+
with Loss and theft * Service fee for other accidental damage
Deductible for Loss and theft
Pixel 10 Monthly: $9
Two-Year: $179 Monthly: $10
Two-Year: $199 $59
$79
Pixel 10 Pro Monthly: $13
Two-Year: $239 Monthly: $15
Two-Year: $279 $99 $149
Pixel 10 Pro XL Monthly: $13
Two-Year: $239 Monthly: $15
Two-Year: $279 $99 $149
Pixel 10 Pro Fold Monthly: $16
Two-Year: $299 Monthly: $18
Two-Year: $339 $99 $149
* No service fee for cracked front screen, back glass repairs, battery replacements (below 80% capacity), or post-warranty malfunctions.
Pixel Care Pixel Care+
with Loss and theft * Service fee for other accidental damage
Deductible for Loss and theft
Pixel 10 Monthly: $9
Two-Year: $179 Monthly: $10
Two-Year: $199 $59
$79
Pixel 10 Pro Monthly: $13
Two-Year: $239 Monthly: $15
Two-Year: $279 $99 $149
Pixel 10 Pro XL Monthly: $13
Two-Year: $239 Monthly: $15
Two-Year: $279 $99 $149
Pixel 10 Pro Fold Monthly: $16
Two-Year: $299 Monthly: $18
Two-Year: $339 $99 $149
* No service fee for cracked front screen, back glass repairs, battery replacements (below 80% capacity), or post-warranty malfunctions.
The service and plan options feature an intuitive design. Claims can be filed directly through the Google Store or the My Pixel App, with replacement devices shipping as early as the next day. An optional Loss and Theft add-on offers up to two claims per year, but this is not available in New York. Accidental damage coverage still applies after these claims.
The process of starting a repair service from the My Pixel app. | Video credit — Google
The process of starting a repair service from the My Pixel app. | Video credit — Google
Pixel Care+ can be purchased through the Google Store or Google Fi. The Google Store offers both monthly (up to 60 months) and 2-year plans, with or without Loss and Theft coverage. Google Fi users can add the plan as a monthly service, which includes Loss and Theft.
This upgrade addresses a need in the Pixel ecosystem. While the service is a partnership with Asurion, the focus on self-service through Google's apps is a positive step. The plan's success depends on its execution, but it aims to simplify the user experience. It is important that Google maintains this plan for the long term.
In other news, after a year of development, we're excited to announce the upcoming release of "Iconic Phones: Revolution at Your Fingertips" in a few months.
This coffee table book will take tech enthusiasts on a journey through the technological revolution of the 21st century. Follow the link for more details.